SHIPPING & RETURNS
WHAT IS YOUR RETURN POLICY?
We accept returns and exchanges of unworn, unwashed, and undamaged items within 30 days of purchase. In the case of exchanges for product, the best way to secure the size or color you would like is to place a new order. This way you can maximize the odds of our having your item in stock.
DO YOU SHIP TO MY COUNTRY?
Yes, Foehn ships worldwide.
Please note that customs, duties, brokerage, and other fees may be applied to orders outside of Canada. These fees are the customer's responsibility.
HOW MUCH DOES SHIPPING COST?
Exact costs depend on order destination and service level. If you would like to get an exact estimate, please build your cart and begin checking out. You may choose your shipping service level and we will provide a quote based on your specifications.
For international orders, please note that customs clearance is different in every country and that you may be charged additional shipping fees or tariffs on top of postage charges. These additional charges are the responsibility of the customer.
HOW LONG WILL IT TAKE FOR MY PRODUCT TO ARRIVE?
For orders within North America, most orders arrive within 1 week. For international orders, most orders arrive in 10-14 days.
Please note that these shipping timelines are only an estimate. You can always track your shipment with the link provided in your shipping confirmation.
SIZING AND PRODUCT INFO
HOW DO I KNOW WHAT SIZE TO PURCHASE?
Within each product page on our site we have provided fit guidelines based on the piece’s garment measurements. We’re happy to answer any questions regarding fit. Please write to us at email@example.com.
YOU’RE SOLD OUT OF A PRODUCT I WANT. HOW CAN I GET IT?
We do our best to restock products as fast as we can. In some cases we are able to provide pre-ordering with an estimated ship date. When you pre-order a product, we complete your transaction in advance of shipping. Estimated shipping dates will always be provided before you place your order.
If we do not have an estimated restocking or ship date for a particular product you can choose to be notified by clicking the "Notify Me" link right below the purchase button. If you sign up to be notified, we will offer early access for you to purchase product before it sells out again.